Demise of the Metric Market

//Demise of the Metric Market

Demise of the Metric Market

Star RaiderOne of the big issues we always have here at J&P Cycles is trying to make sure we have a good offering of parts for our customers to choose from. This may seem easy to some, but it usually turns out to be a real challenge. There are a lot of things to consider when adding parts into the product line. We want to make sure we offer parts that have a purpose and meet a need. We want to make sure they are of good quality and that they fit correctly. We want to make sure that the vendor stands behind their product and can deliver it in a timely manner. These are just a few of the considerations that take place before we attempt to pick up a line.

Over the last few years, it has become increasingly difficult for us to find decent parts for our metric customers. Now when I say “Metric” here, I am specifically talking about Honda, Suzuki, Kawasaki, and Yamaha Cruiser parts.

Many times during the year the J&P staff are confronted at retail events and in the call center by metric customers who want to know why we don’t produce a large metric catalog anymore. They think we don’t care about the metric rider and have just given up on them. That simply is not the case. I am going to try to help give some clarification on this subject, so hopefully our customers understand the situation we are facing.

Since 2009, metric part manufacturers have become almost extinct. There are very few companies out there that are tooling up to produce new parts for the metric cruiser market. There are a few good reasons why this is happening.

The first issue is the unknown factor. Many of the metric companies have simply not been making new bikes. The market has grown soft and the OEM’s are not willing to invest in the tooling to create new bikes. The aftermarket part manufactures don’t want to spend the money on tooling because the market is declining. Nobody wants to invest any money because nobody knows what the OEM’s are going to do.

The second issue is range of fitment. There is a good assortment of Harley-Davidson parts out there to choose from. The reason aftermarket companies make so many parts for Harleys is simple. One part will fit a large range of bikes that have the same fitment for a long span of years. So as a manufacturer, you can make a HD foot peg that will fit bikes from 1972-2015. A metric foot peg will only fit a few select bikes for a three to six year range. This means the manufacturer has a much shorter time span to turn a profit.

The last issue is the growth of Victory, Indian, and Can Am. As these models grow in popularity, many of the metric manufacturers are turning their attention and resources to these brands. Victory and Can Am have both shown successful growth numbers and they are spending money on advertising and development. This is segmenting the market and many potential metric customers are now Can Am and Victory customers.

At J&P we are working hard to service all of our customers. We would love to see a resurgence in the market. We love to ride our bikes, and we would love to see all the OEM’s doing well. Until that happens we just have to work that much harder to try and keep the metric customers satisfied. Rumor is that Suzuki is developing some new models. The Yamaha Bolt is also a notable mention in recent years, and Honda’s Gold Wing is always popular. Hopefully the metric segment of the market can make a turn for the better, so we can offer you, the customer, a better selection. We understand the frustration some of the metric customers are feeling. We are working hard to make sure we have the parts that are out there for our customers and we will continue to do so. We are keeping our fingers crossed!

By |2015-04-15T13:02:15+00:00November 25th, 2014|Categories: Editorial/Commentary Articles|63 Comments

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  1. Tom February 13, 2015 at 8:29 am

    All these years later, and nothing has changed…HD people and rice riders still saying the same things…LOL…some things never change…20 years from now be the same on another board

    • Rick Whetstine November 1, 2016 at 2:03 pm

      You are right many many of us will not pay the overblown price for a Harley .
      especially when in my opinion is a inferior product vs metric kawasaki vulcan meanstreak 1600 rider Love it.

  2. doc February 7, 2015 at 6:38 pm

    Purchased a brand new 2014 Ultra Limited in Feb of 2014. I paid 24k, not 30k. That included a 2 year tire and wheel replacement as well as free fluids changes for 2 years.I purchased my 1st Harley, a 72 XLCH ,than I still own.I’ve owned 10 Harleys over the years.I have never been stranded by any of them.To the clowns who claim that they are unreliable need to update their knowledge. Harleys have been near bullet proof as any machine can be since 1984. The AMF years not so much. They were bad news outta the box! Nothing a shop manual & tools couldn’t rectify. It seems that those who bash the Evolution era forward either haven’t owned one or are otherwise just full of shit.If you need to hate that’s on you. I ride Harleys cuz I dig em, not to please you. Have a good day.

    • Tom February 9, 2015 at 8:25 am

      Doc; If a few of these guys would actually go to a Harley dealer and RIDE one a few miles they MIGHT understand. As I said earlier I paid 16000 for my brand new Electra Glide Police model which I thought was a steal, and I love it. I dig harleys too, had a 74 XLH (AMF special) and quit countin the number of bendixes i put in it, finally just gave up and pushed it to start…LOL…still liked that bike it ran GREAT.

      As you know the 14 up Rushmore are far more advanced, I am quite happy with mine as you are. Ride safe!

    • jim February 10, 2015 at 8:19 am

      You guys crack me up. You just can’t fathom anyone not liking a Harley. Well, not everybody likes Corvettes, not everyone likes chocolate, and not everyone likes rock music…it is possible for someone who has ridden one of the newer Harleys not to like it without being full of shit…get off your Harley high horse, they aren’t the end-all cat’s meow cream of the crop that Harley lovers claim they are…

      • Tom February 10, 2015 at 9:33 am

        Jim, you are right. Not everyone likes harleys, even the new ones. They’re not for everybody. I happen to like them because I realize what they are, and what they’re capable of, and not capable of. That’s why I ride both metrics AND Harleys. I got the best of both worlds. If i want a well engineered cruiser that sounds great, I ride my Roadstar. If I want a go fast and look good power cruiser I ride my 1000LTD, if i want to go longer distance I ride my 84GL1200. If I want to just tool around I ride the Harley. So I am lucky enough to have choices. All are good for what they are. NO bike of ANY kind can be a “do all” and “fit all” machine.

      • Mike February 10, 2015 at 10:51 am

        Spoken like a true Rice-burner mentality rider. The point was that those of us that are diehard Harley fans and riders are proud of our sleds. We’re not knocking anyone for their choice of ride. God knows there are some really great bikes out there that aren’t Harley badged. But for someone to knock us as idiots, assholes, etc., because we have a passion for Harleys just shows the immaturity of some people!

        • HootmonHarry February 10, 2015 at 4:09 pm

          I have friends with Harley’s.. And I’m happy for them.. That’s what they wanted and they are happy with them…

          Nothing drives me more nuts though than someone who insists upon me with saying like..
          Well you really want a Harley…
          One day you’ll own a Harley…
          Oh, You just don’t understand, If you did, You’d own a Harley

          Yes, I’ve had all of these and more said to me..

          I own a metric.. There hasn’t been a Metric madein the past 12 years that I like either..
          As soon as Harley comes out with a 4 cylinder motorcycle (Like the Harley Nova), I’ll consider it.. Otherwise, Harley just is not the bike for ME, and there is nothing WRONG with me because I feel that way!!!

          • Mike February 12, 2015 at 1:40 pm

            Well said, HootmonHarry! I’m not implying there is anything wrong with you or anyone who rides something other then a Harley. We’re all brothers and sisters of the road, no matter our choice of ride. Why can’t we just respect each other for our love of the lifestyle without qualifying which bike we choose to ride. I came very late to the road (age 65), and kick myself for not coming sooner. I just want to enjoy the road and safely ride for as long as God lets me.

          • HootmonHarry February 12, 2015 at 4:23 pm

            What do you think would be the expression on a Harley owners face if I said to them:
            Well you really want a Honda…
            One day you’ll own a Honda…
            Oh, You just don’t understand, If you did, You’d own a Honda…
            You think they would be offended? You think they would understand???
            They would think I was Crazy… Too Much Coo-laid can do that to you! LOL..

        • Jim February 11, 2015 at 6:58 am

          I will quit ragging on Harleys when their owners stop asking me when I’m going to move “up” to a Harley…whether they realize it or not that is an insult to any non-Harley owner…they are assuming Harleys are superior to other brands by saying “moving up”…

        • Jim February 11, 2015 at 7:16 am

          Doc said the following: ” It seems that those who bash the Evolution era forward either haven’t owned one or are otherwise just full of shit.” So he’s basically saying if someone doesn’t like an EVO, you’re full of shit. This is the stereotypical Kool-Aid drinking Harley owner who bashes everything that isn’t a Harley, so I suggest if you want to lecture someone, it should be those within your own cult…

    • HootmonHarry February 12, 2015 at 4:27 pm

      Doc – I’m Very Pleezed that you “dig em”…
      No Really.. That’s how everyone should feel about THEIR ride..
      I do have a technical question for you though…
      How many times are you expecting to replace your wheels in two years??? LOL

    • Dan October 3, 2016 at 5:28 am

      ALL new motorcycles are ridiculously overpriced.
      If a motorcycle is truly worth $20,000.00 then there isn’t a new car that should be under $200,000.00.

  3. jim February 6, 2015 at 2:48 pm

    …and I wouldn’t consider moving to a Harley as move UP…

  4. Tom February 5, 2015 at 10:35 pm

    Remember back in the 80s when practically every garage had a japanese standard in it? Everyone was riding. Time’s have changed…a LOT. Metrics were doing well in the mid 90s to 2000, but IMO when they priced them up there with harleys a lot of guys made the switch.

    I’ve been riding since 1968, and have ridden everything from a 1967 305 Scrambler to a 2015 electra Glide Police. (both of which I still own)

    I also own a 99 Road Star 1600, IMO one of the best metrics ever made, and several standards from the 1980s, but I’m a mcy nut and exception to the rule…LOL

    All the guys I ride with now days own Harleys, metrics are slowly disappearing from the scene, guys that used to ride them have either quit riding entirely, or got into harleys. look around, how many metrics do you see now days out there? How many standards? Not many, I’m afraid. Seems everybody is on a harley. Even the Goldwing riders have declined a lot. A shame, but that is reality. And the suppliers know this.

    • jim February 6, 2015 at 7:34 am

      I pretty much agree with everything you said (especially the part about everyone riding Harleys these days), but I don’t agree that metrics are priced as high as Harleys. About the only metric model I know of that’s priced as high as a Harley is the Gold Wing, and as well it should be, it’s a much better machine than any Harley…but as far as comparing non-bagger Harleys to non-bagger metric cruisers, Harleys are still priced much higher…

      • David February 6, 2015 at 12:57 pm

        Same question, except Goldwings, where are the comparable prices?? Both the Raider I have now and the previous Vstar 11 were right at half the price of any comparable HD.

        • jim February 6, 2015 at 1:37 pm

          I have a buddy that rides Harleys. Last summer we stopped by a Harley dealer, he had to pick up something, and while he was getting his stuff, I walked around and looked at the bikes. There wasn’t a 103 CI or bigger in the place that was less than $30K. By comparison, you can buy a brand new M109R for less than half of that, and it will run circles around any Harley…

        • jim February 6, 2015 at 1:44 pm

          …and FWIW, there isn’t a Harley made (other than the V-Rod) that compares in any category to bikes like the Raider or the M109R, except for paint and chrome, and the $15K you’ll have left over will buy A LOT of paint and chrome!

          • Tom February 6, 2015 at 1:49 pm

            Sure, you can spend 30 grand on a harley but I got mine for HALF that and it’s an Electra Glide Police Model. You guys are ricers and dont understand
            I bought a new 2006 Stratoliner for 16000 one of the biggest and best metric cruisers today I can’t get more than 6500 for it. yamahas are especially bad for devaluation. I got an 81 GS1100EX that will run with ANY of the new ones, and I’m long past buying that type of bike

          • jim February 6, 2015 at 1:56 pm

            Tom, you can’t compare used prices with new, and if you’re worried about resale value then you shouldn’t be buying ANY motor vehicles, they all depreciate…and a used Harley SHOULD be worth more used than a comparable used metric as it costs twice as much new…

          • Tom February 6, 2015 at 1:59 pm

            I paid 16000 for a brand new Electra Glide is all I know
            one of the best deals I ever made.

          • jim February 6, 2015 at 2:01 pm

            That must have been many years ago…you won’t find any Harley that’s anything close to that now days…not new anyway…

          • Tom February 6, 2015 at 2:07 pm

            No that was last MONTH

            Call up a Harley dealer start price matching them
            I got a POLICE unit not a loaded up useless 30000 one. No radio but all the other features

            You have to get 8 or 10 of them to start price matching each other they want to sell motorcycles
            and I found out harley has a glut of police bikes right now, I think BMW and Honda is selling cops more bikes and Harley is doing whatever they have to to move these units…it’s the opportunity of a lifetime.
            If you dont believe me email me and I’ll show you the bill of sale…IT CAN BE DONE

          • jim February 6, 2015 at 2:14 pm

            What would I do with a Harley when I already have a Harley killer? I would be bored to tears on a Harley…

          • Tom February 6, 2015 at 2:27 pm

            That’s what I’m sayin you guys are ricers and probably young too…you’ll eventually move up to one as you age…or if you’re like most people sell that suz/kaw/yam 109raidervstar thingie and quit ridin altogether. Me i’m not prejudiced and have all my rice rockets I bought thru the years…and I have some fine vintage ones …the only ones I ever trade are the harleys

          • jim February 6, 2015 at 2:47 pm

            I’m 56, so not hardly young…I see myself quitting riding before I end up on a Harley, they just don’t do anything for me…I even rode a new 110 Screamin Chicken last year…I didn’t like anything about it…

          • Tom February 6, 2015 at 4:17 pm

            Hey to each his own. I just happen to like ALL motorcycles. I’m def not into the harley for speed and power as you know. My 650 Burgman Executive will flat out run my hog…LOL

            My all time favorite bike is my 1979 KZ1000LTD…A true survivor of all the 1980s poker runs…they just didnt get much better than that, even today I love taking it out.

          • HootmonHarry February 6, 2015 at 4:17 pm

            A lot of new Victory Police bikes are being deployed!

  5. jim February 4, 2015 at 1:09 pm

    The problem is today’s business model…they want everybody buying the same things (because that’s so much easier), and if people aren’t standing in line to buy them, they get discontinued…no business wants parts that sit on their shelves for long periods of time…their answer is to cater to the masses and get rid of the rest…there really is no single focal point to blame for this…however, I suspect the biggest culprit are the masses of HD buyers…if sales figures were more evenly distributed among all of the brands, this problem wouldn’t exist…

  6. Ed January 28, 2015 at 8:12 pm

    Guys let’s be sensible about this. J&P Cycles are a Business just like any other business with the aim of making a profit from selling parts and accessories. As such it’s in their best interest to make every effort to meet market demands, if they are to remain competitive. I have no reason to believe anything other than what they stated in this article. I would do the same if I was in their position and so would you. Making derogatory comments about J&P or HD or Metric riders is unprofessional.

  7. HootmonHarry January 28, 2015 at 6:21 pm

    As a Metric Rider (Honda Magna) I fully understand what the article is saying..
    To make a Crash bar (Every one the same) It takes tooling.. This takes an investment of dollars..
    If the Bike manufacture modifies the bike significantly in 4 or 5 years, all that tooling cost is now dependent on 4 or 5 years of one model motorcycle.. The ROI (Return on Investment) may be a year or longer (before you start making a profit. Multiply this times all of the brands and models and it’s hard to pick and choose what to invest your dollars into…
    Of Coarse the herd of Harley Only owners will keep the volume going for years and, as stated in the article, the same crash bar will work on other models..
    I’m just as frustrated with Honda and other Metrics as they haven’t made anything that excites me in years.. Anything close (like the CTX1300) is a sport cruiser and not a true cruiser.. Another Almost bike to me…
    Keep supporting the NON-Harley riders as best you can… You never know…
    Wife just jumped from a Honda to a Victory..
    I may have to do the same in the future, When I wear out my Magna (Only 170,000 miles to go!)

  8. Dennis January 28, 2015 at 2:51 pm

    would like to see you carry more on trikes,like lemans, and conversions.out of spearfish s. dakoa

  9. Mitch January 28, 2015 at 2:14 pm

    Well, that sounds like a total crock of ‘we make more money off of shitty Harley parts and we are too lazy to support the Yamaha, Kawasaki, and Honda markets. All of these brands of been around for years and they will continue to be around but because you’re too lazy to drill into that you’re just going to sit on your fat a** and take the money from the Harley owners. The irony here is that all of these people ride the exact same motorcycle the only differentiation is color and accessories.
    As a Vulcan Vaquero rider, my motorcycle is 4 to 5 times more comfortable, gets better gas mileage, and is more reliable than any Harley Davidson. It’s just a shame that J &P is falling down here, I will delete this email and not buy a thing from them again.

    • G_Dean January 28, 2015 at 8:25 pm

      Mitch, I feel your pain but you’re either not reading or low on comprehension skills.

      There’s a lot of good metric rides that that simply didn’t have a long run or aren’t being manufactured any more. And their parts are not interchangeable with other or later models.

      Honda has left the large cruiser market. Kawi haven’t sold a ton of Vaqueros, Yami Star has dropped a few bikes. Rockets are rare etc.

      Businesses are going to stock what customers are actually buying. Get it?

    • Drog January 28, 2015 at 9:27 pm

      Good call, there are other Distributors that are happy to have our business. These others offer great selection of parts and bling at very good prices. They also have good “how to” videos.

    • Mike January 29, 2015 at 7:03 am

      Glad to hear you’re going to delete the email and never buy from J&P again. You’re obnoxious, asinine, and TOTALLY INACCURATE comparison between HD and metric sleds shows what an a**hole you really are. Good-by and GOOD RIDDANCE!

    • Buzzard January 30, 2015 at 5:57 am

      Wow Mitch did you read the same article as everyone else? Or just wake up with a hard on….

  10. Tramp January 28, 2015 at 11:27 am

    They should just stick to HD…

    • Drog January 28, 2015 at 9:08 pm

      Why not….as parts vibrate off there is always a demand for aftermarket parts. Keep those Made in Mexico parts coming for those Made in India Harley’s .

      • Slypig January 31, 2015 at 5:42 am

        I been ridin’ since 1960. I rode both metrics and Harleys. Some things are better on metrics and some are better on Harleys. It is true Harleys have a “feel” to most, that no other bike has. No one mentioned the personal preference factor. We are fortunate that we have so many choices. If you want more aftermarket parts, buy a Harley; if you want a bike without vibration buy a Honda. Its all about doing your homework to find out what’s right for you. In the mean time, just ride. STOP WHINING!!

        • HootmonHarry February 2, 2015 at 5:33 pm

          Well Said Slypig!!!
          I have this conversation with people who I know that say Hey, I want to get a motorcycle…
          I reply Why, What is the reason you want a motorcycle??
          Based on their answer, I try to inform them a direction they should go..
          If they respond with something like, Well I think I would look really cool on a bike.. –> OK you need to look into a Harley
          If they respond – Well, I’d like to take long trips across the country – I’ll probably have a conversation about reliability, availability of parts, comfort, etc..
          If they say – I just need something reliable to get back and forth to work –> I’ll likely send them in the direction of a Honda, etc..

          Understand WHY you want a bike – Then choose wisely FOR YOU
          Don’t belittle others for what they ride.. They aren’t riding FOR YOU, They are riding for THEMSELVES.. Their Choice is suited for THEM…

      • Tramp February 2, 2015 at 5:01 am

        You couldn’t be more ignorant about Harleys if you tried, nothing has rattled off mine and it was made in Pennsylvania…

        • Bryan February 4, 2015 at 10:38 am

          Quit polishing for a while and take it off the trailer…maybe some will!

          I rode Harleys for 30 years and won’t even straddle one now…keep reading those magazines and pumping yourself up…


          Just keep standing in front of the mirror and looking at yourself with your leather on…wow…that does it…right!?

          • jim February 6, 2015 at 1:48 pm

            Harleys are a name and a cult following…that’s it…

          • HootmonHarry February 6, 2015 at 4:20 pm

            Jim – Come on..
            You have to admit, Harley makes a GREAT bike for a T-shirt company!!!

  11. EP Hoagy January 28, 2015 at 11:19 am

    Thanks for investing in the metric market as I have
    Owned a V– Rod since 02 and consider same the best bike Harley ever made. I have been riding for 64 years and will do as long as I can! LOL!

  12. Marc January 28, 2015 at 11:06 am

    I would like to see a Larger choice of victory parts! There is not much in your books for us Vic owners!

  13. Jamie January 28, 2015 at 9:25 am

    Out of curiosity, you cite Honda, Suzuki, Kawasaki, and Yamaha cruisers as the “metric” group. Do you consider Triumph and other European bikes in that group as well?

    • Tramp January 28, 2015 at 11:25 am

      It’s the political way of saying Jap bike…

  14. David January 28, 2015 at 9:07 am

    I too, am hoping for a resurgence in the metric “cruiser ” field. I now ride a newer Yamaha Raider and the two previous were Yamahas. Every model HD I have riden has put my ass and/or feet to sleep. The biggest reason I will not own a HD is the elitest attitude. I was told I could only be an “assiociate” member of a firefighters m.c. club since I did not ride a Harley. I have riden for 51 years and never seen such an attitude. So much for just being friends that love to ride.

    • Jim in Sarasota January 28, 2015 at 10:52 am

      David, Find another club. I have been riding H-Ds since 1971, own 5 right now. I dont own a long ass wallet with a chain, no H-D tat, Hell the only H-D crap I own is what my kids give me for xmas… no clubs to waste my money on. I ride with a lot of “friends”. We dont give a crap what you ride. I do an average of about 18,000 miles a year on my bikes and like the rest of the world I work 5+ days a week. My old man was a fireman for 30+ years, died as a result of it. He taught me to ride with good folks… period. F the Firemen who think the are better because the bank lets them ride their bike month to month… Semper Fi from Sarasota

      • David January 28, 2015 at 2:27 pm

        Jim; First, thanks for the “semper fi”!! I was a medic with 3rd Marines, Nam vet. There’s nothing quite like the comradery of bike enthusiast regardless of the bike they ride.

    • Tramp January 28, 2015 at 11:29 am

      That’s BS…

    • Mike January 29, 2015 at 7:10 am

      David, I am so sorry to hear of your problem with that particular MC club. They definitely sound “elitist. That is not the case with those of us who truly love to ride. While we will joke or kid each other about our choice of ride, we support and respect all of our riders who truly love this lifestyle. Please keep searching for a “real” mc club, who will appreciate you as a fellow rider.

      • Buzzard January 30, 2015 at 6:17 am

        If you ride a polaris then arctic cat is junk….if you ride an arctic cat then Yamaha is junk..if you drive a Chevy then dodge is junk…if you ride a metric then HD is junk…not one brand is superior in quality than any other..they all follow standards..ISO mainly…some standards may be different…but in the end ,they all break down and need parts….some buy for looks some buy for cost, some buy for ride/feel….but we all buy to ride…anything else is just bad attitude….thinking your up on or better than the next guy….makes everyone else realize that your really not….

  15. Kyle January 28, 2015 at 8:49 am

    “The first issue is the unknown factor. Many of the metric companies have simply not been making new bikes” …this statement is ridiculously inaccurate ! Pick up any non HD oriented magazine, you will find several new models in every months issue.

    • G_Dean January 28, 2015 at 8:28 pm

      Read the article again:

      “Over the last few years, it has become increasingly difficult for us to find decent parts for our metric customers. Now when I say “Metric” here, I am specifically talking about Honda, Suzuki, Kawasaki, and Yamaha CRUISER parts.”

      They are talking about cruisers. And they’re right.

  16. Rick Goodin January 28, 2015 at 8:32 am

    I have a 1996 Bad boy which I bought about 4,000.00$ with yall over the last ten years .I always look forward to getting your catalog’s which I haven’t got in a couple years. I read your comments about metrics I understand but I also own a TRIMUPH 2010 Thunderbird and a 2013 Bonneville which have been basically the same for ten years. There is Lowbrow customs, a lot of other companies that sell their parts maybe I’m being selfish. Just thing about its older than Harley and been in business longer than Indian Thanks Rick Goodin

  17. SHARRI January 8, 2015 at 7:15 pm


    I would like to help you with the order that may be stuck at the order. I am a Supervisor with J&P Cycles. What is the order number?

    I would like to help you get this resolved.

    Best Regards,

  18. Steve Fisher January 2, 2015 at 11:57 am

    I’m sorry to say that I can not bring myself to order anything else at this point. I have not received my order placed sometime around the first of December. I have a feeling it has been in limbo at the boarder, which is odd in itself, as I ordered from J&P Canada. Not a real big order, but in my case, money lost just the same. Too bad…good stuff…good reviews, but I can’t flush money away.

    • Darrin January 28, 2015 at 8:28 am

      Hey Steve I am a fellow Canuck and have ordered from JP cycle in the past I live really close to the border so if I order anything smaller than a frame I send it to an address in the states and rip over and pick it up. The shipping is cheaper or free and way faster!! It costs me 5 bucks at the place I go to. It sucks up here as we just don’t get the variety they do in the states and God only knows where your stuff is with how the border is run. But finding an address company is easy in the states and with tracking you know when it arrives AND you can pick up a cheap case of beer!! Bonus!! I’m in southern Ontario and cross at the Rainbow and pick up at usaddress on Witmer road in Niagara Falls NY. I hope some of this helps!

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