There have been some legitimate grumblings in the motorcycle industry the past few months concerning J&P customers who haven’t received their orders in a timely manner. And to say nobody’s more frustrated about the situation than us just doesn’t cut it. Tell that to the guy who needed a fuel controller or a caliper seal kit before heading off to this weekend’s Laughlin River Run.

Truth be told, we undertook a significant overhaul of our order delivery technology earlier this year, with four out of five of our major systems being switched out at the same time. We had a few issues with the cutover to the new systems and … Continue Reading

We’ve all been there. You order something and you’re anxiously awaiting its arrival on your doorstep. After two days, you begin to worry. Did I sign the check? Did I transpose the numbers on my credit card? Did I send my order to the wrong fax number?

At J&P Cycles, we’ve taken the trauma out of waiting with our new online order status option. That’s right. You can now follow the progress of your new J&P toy as it makes its way from us to you. Whether you order by phone, the web, fax or mail, simply come online any time you like — 24 hours a day, seven days … Continue Reading