If It’s Not Broke, Don’t Fix It. Right? Wrong.

November 19, 2014 | By: Andrea Hall

JP responsiveAs with anything, there’s always room for improvement. You may never see them, but behind the scenes at J&P Cycles, we have a collaborative team of product merchants, web developers, photographers, writers and designers, to name a few, who are constantly working to improve our website to make your life easier.

If you’ve been paying attention over the last year, or even the last six months, you may have noticed some subtle differences to our website, especially if you shop on a phone or tablet. Several years in the making, J&P Cycles finally launched its first responsive pages on the website this past March.

What is responsive? What does that … Continue Reading

| Comments: No Comments | Categorized Under: Harley-Davidson, J&P Cycles, J&P Team Members, J&P Website, Motorcycle Accessories, Uncategorized

J&P Cycles Has You Covered this Holiday Season!

November 17, 2014 | By: J&P Cycles

Do you have a motorcyclist on your holiday shopping list? If so, you’re in luck – we just published the J&P Cycles Holiday Gift Guide for 2014. Here, J&P’s own Patrick Garvin rolls through gifts in a variety of price points: under $25, under $100, under $250, over $250 as well as gifts for him and gifts for her. You’re sure to find something for even the hardest to please biker. Happy shopping!

| Comments: No Comments | Categorized Under: holiday, Holidays, J&P Cycles, J&P Team Members, J&P Website, Motorcycle Accessories, Motorcycle Clothing, Motorcycle Electronics, Motorcycle Gear, Uncategorized

Phone, Mail, Web and Social Media – Lots of Ways to Keep in Touch with J&P Cycles

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October 20, 2014 | By: Scott Holton

Social Media CommunicationHey blog readers! Scott here again. If you’re an avid J&P blog reader, you know I’ve been around for a while. Thirty-five years ago when J&P Cycles started, we were strictly a mail-order catalog business with orders being taken via mail and the telephone (an actual land line). Today, you can order your parts, inquire about an order or get technical advice in a variety of different ways. Regarding our tech team, back in the early days just a few guys with Harley experience handled these questions. As the business has grown, we have hired additional staffers for their specific motorcycle knowledge in both Harley and Metric applications.

When the … Continue Reading

| Comments: 3 Comments | Categorized Under: Harley-Davidson, J&P Cycles, J&P Cycles Customer Service, J&P Forums, J&P Team Members, J&P Website, Metric Cruiser, Motorcycle Accessories, Uncategorized

Helmet or No Helmet? Whose Choice is it?

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May 26, 2014 | By: Brett Koranda

Staffers with helmetsThere’s a clear cause and effect here that is as neat and predictable as a law of physics; as government expands, liberty contracts. – Ronald Reagan

The merits of wearing a helmet while aboard a motorcycle are well-established. The disdain of wearing a helmet because it detracts from the riding experience is equally well-established. I’m not going to settle that argument; that’s not my place and I’m inevitably going step on someone’s toes in that process. In fact – whose call is that? Who is most qualified to make the decision on whether or not you are going to wear a helmet while riding a motorcycle?

Well, look out – … Continue Reading

| Comments: 63 Comments | Categorized Under: Bell Helmets, helmets, J&P Cycles, J&P Team Members, J&P Website, Motorcycle Accessories, Motorcycle Safety, Uncategorized

Hang With Us, Folks — We Hit a Speed Bump but We’re Cruising Now

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April 28, 2011 | By: J&P Cycles

There have been some legitimate grumblings in the motorcycle industry the past few months concerning J&P customers who haven’t received their orders in a timely manner. And to say nobody’s more frustrated about the situation than us just doesn’t cut it. Tell that to the guy who needed a fuel controller or a caliper seal kit before heading off to this weekend’s Laughlin River Run.

Truth be told, we undertook a significant overhaul of our order delivery technology earlier this year, with four out of five of our major systems being switched out at the same time. We had a few issues with the cutover to the new systems and … Continue Reading

| Comments: 18 Comments | Categorized Under: Announcements, J&P Cycles Customer Service, J&P Website

Now You Can Map the Progress of Your J&P Purchase Online!

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April 20, 2011 | By: J&P Cycles

We’ve all been there. You order something and you’re anxiously awaiting its arrival on your doorstep. After two days, you begin to worry. Did I sign the check? Did I transpose the numbers on my credit card? Did I send my order to the wrong fax number?

At J&P Cycles, we’ve taken the trauma out of waiting with our new online order status option. That’s right. You can now follow the progress of your new J&P toy as it makes its way from us to you. Whether you order by phone, the web, fax or mail, simply come online any time you like — 24 hours a day, seven days … Continue Reading

| Comments: 3 Comments | Categorized Under: Announcements, J&P Website