J&P Team Members

/J&P Team Members

Meet the Team – J&P Cycles Returns Department

Returns staff 4 groupToday’s blog is to introduce the J&P Cycles returns department to you. This group is made up of six ladies who truly are the muscle behind the scenes at J&P Cycles. Their contributions keep our business running smoothly. Let’s start with the department head, Jessie.

She has been part of the J&P Cycles team since June 2005. Initially a data entry clerk, she moved into our purchasing department where she was the point of contact for vendor returns (which she still does today). She was promoted to the team lead in the returns department almost five years ago, and this past August she became the quality control/returns supervisor. Outside of … Continue Reading

By |2015-04-15T13:59:09+00:00June 7th, 2013|Categories: J&P Team Members|1 Comment

Meet the Team – Shawn Stone, J&P’s Quality Control

Stone_Shawn-090715Today we are going to introduce you to Shawn Stone, head of our Quality Control department. In this capacity, he is responsible for a variety of duties at J&P Cycles. Shawn began his career at J&P Cycles  in 2000 (five weeks after me).

It has been a pleasure working with him over the past 12-½ years. A Des Moines, Iowa native this 48-year-old spent a portion of his early life in Southern California, Phoenix, Arizona; Houston, Texas and Breckenridge, Colorado. A dirt biker since high school, he began riding on the street 30 years ago. Currently, he has a 1997 Custom Softail. On the side, he has a … Continue Reading

By |2015-04-15T13:26:56+00:00January 23rd, 2013|Categories: J&P Team Members|Comments Off on Meet the Team – Shawn Stone, J&P’s Quality Control

J&P Employees Share Resolutions for 2012

Patrick Garvin, one of our more prolific bloggers and motorcycle tech experts grabbed a microphone and wandered around what he calls the “belly of the beast” here at J&P Cycles, asking a sampling of employees for their New Year’s resolutions.

Were this a bank or financial institution, you would expect those resolutions to center around balancing a checkbook or putting more into savings. But J&P Cycles sells motorcycle parts — about 130,000 of them at last count — and our employees seem to have a common theme when it comes to resolutions.

And that theme is this: Fix the bike that’s in the garage. For example, senior technician and J&P … Continue Reading

By |2015-04-15T13:47:34+00:00January 1st, 2012|Categories: Editorial/Commentary Articles, J&P Team Members|Comments Off on J&P Employees Share Resolutions for 2012

Meet the Team: J&P Metric Tech Josh Schmit

Josh Schmit is a problem solver and he’s been resolving customer issues here at J&P Cycles for the past seven years. Heck, he’s got answers for questions posed by other J&P techs. All this equipment knowledge comes from years of working on bikes. And Josh will be the first to tell you that squatting down in front of a bike with a wrench is the best education you can get in this industry.

Meet Josh Schmit:

J&P Cycles: What got you interested in motorcycles?

JS: It started for me the first time I actually tore apart a lawnmower engine at 9 years old and my older brother helped me get Continue Reading

By |2015-04-15T14:51:11+00:00December 19th, 2011|Categories: J&P Team Members|4 Comments

Meet the Team: J&P Call Center Supervisor Brett Koranda

J&P Cycles team member Brett Koranda is one of our supervisors pulling the strings in our Iowa call center, not only fielding calls himself, but monitoring others and offering on-the-fly advice to his fellow J&P staffers. As a sales and customer service supervisor, it’s Brett’s task to make sure all your questions are answered when you phone in. He’s been doing an excellent job of it these past four years or so. If you call in and you hear, “Good afternoon, this is Brett,” give him a shout out. Tell him you read about him on the J&P blog:

J&P: What got you interested in Motorcycles?

Brett Koranda: My dad Continue Reading

By |2015-04-15T14:54:59+00:00November 1st, 2011|Categories: J&P Team Members|Comments Off on Meet the Team: J&P Call Center Supervisor Brett Koranda

Meet the Team: J&P Sales Techs Bud Probus and James Dean

Most of our Meet the Team introductions have been with J&P staff members who have been with us a long time. Today, we’re changing that up a bit in order to fill you in on two of the newer members of our team. These two gentlemen joined us within the last nine months and both guys are sharp as tacks and equally fun to work with.

Duane (Bud) Probus is a recent graduate of the Motorcycle Mechanics Institute (Phoenix) Harley and Kawasaki program. James Dean — that’s right, James Dean — is a graduate of Wyo Tech’s American Motorcycle Institute (Florida) Harley program.

Meet Bud (left) and James (right):

J&P Continue Reading

By |2015-04-15T14:55:07+00:00October 21st, 2011|Categories: J&P Team Members|Tags: , , |Comments Off on Meet the Team: J&P Sales Techs Bud Probus and James Dean

Meet the Team: J&P Cycles Tech Specialist, Don Sasko

Chances are, you’ve spoken to him on the phone. Maybe he sold you a new leather motorcycle jacket. Or a new open belt primary. He may have given you some spot-on advice about the installation of your new Performance Machine wheels. Or he could have been the guy who helped you diagnose why your FXR is running in reverse only (Yeah, it happened).

We’re talking about Don Sasko here, head of our tech specialist program at J&P. Don works out of our Destination Daytona-based call center in Florida. He dishes out advice on everything motorcycle, not only to our customers, but also to his fellow call center crew … Continue Reading

By |2014-04-02T10:18:14+00:00September 16th, 2011|Categories: J&P Team Members|Tags: , , |4 Comments

Meet The Team: Jason Hayes, J&P Cycles Product Specialist

Jason Hayes loves the thrill of the ride. Doesn’t matter whether it’s tearing down a black diamond on his snowboard in the Adirondack Mountains, taking a dog-sled team up a steep pass in the Rockies, or flying over twisty roads on his GSRX 1000.

There’s just not a whole lot of extreme sports that Jason won’t attempt at least once. In fact, it was his love for the outdoors that sparked his passion for motorcycles.

Jason received a motorcycle technician’s degree with a specialty in Asian bikes from Wyotech in 2008. And along with the diploma came some pretty impressive technical honors.

He’s always been a rider in the … Continue Reading

By |2014-04-01T16:28:52+00:00July 21st, 2011|Categories: J&P Team Members|Tags: , , |2 Comments

Meet The Team: Lowell Anderson, J&P Cycles’ Product Specialist

Lowell Anderson has a passion for motorcycles that began with a habit of “borrowing” his friend’s Dad’s XV1100 Virago on occasion when his friend’s Dad wasn’t home and taking it for long rides without the benefit of a driver’s license.

Then after a bad breakup with a girl who shall remain nameless, he hocked the engagement ring and bought a Suzuki GSXR750. While scooting around town, acquiring an impressive number of speeding and reckless op tickets, a friend talked Lowell into take a road-racing training course so he could participate in a local circuit. He took his friend’s advice and loved racing.

Later in life Lowell applied for a job … Continue Reading

By |2015-04-15T14:57:47+00:00January 28th, 2011|Categories: J&P Team Members|Tags: , |1 Comment