Last month, RightNow Technologies challenged J&P Cycles to create a video showing how we celebrate Customer Service Week, and to enter that video in a contest that recognizes companies customer service-related efforts. For our part, J&P was asked to compete in the contest because our employees use the RightNow software package to manage online chat sessions, communicate with customers via email, and improve the overall customer experience every day.
The rules to the contest were short and sweet. RightNow’s rules limited the length of the video to three minutes and the message had to embrace Customer Service Week. Oh, yeah — and at some point in the video we had to use the word “RightNow.” We went one step further and wrote an entire song around that theme.
We figured making a video would be a piece of cake for a company that prides itself on customer service. But we’re going to let you be the judge. Take a peek at the video entry below and then let us know what you think. If you like it and you’re feeling benevolent, feel free to cast vote for J&P!
Here’s the link: